Privacy Policy

Tansree Fashions respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you browse our website, make a purchase, or contact us.

1. Information We Collect

Depending on your interaction with us, we may collect:

• Contact information: Your name, email address, phone number, and billing and delivery addresses.
• Order information: Products purchased, selected sizes, delivery instructions, transaction references, and return or refund requests.
• Account information: Registration details and preferences, where customer accounts are available.
• Communications: Information you provide through enquiries, feedback, reviews, or customer support.
• Technical information: IP address, browser type, device information, and website activity, where collected through our website’s technologies.

2. How We Use Your Information

We use personal information to:

• Process and fulfil orders.
• Arrange payments, deliveries, returns, and refunds.
• Send order confirmations and delivery updates.
• Respond to enquiries and provide customer support.
• Manage customer accounts, where available.
• Maintain and improve our website.
• Prevent fraud and unauthorised activity.
• Maintain records and meet applicable legal obligations.
• Send promotional communications where you have consented or where otherwise permitted by applicable law.

Where consent is required, we request it separately. Simply visiting our website does not constitute consent to optional marketing.

3. Sharing Your Information

We may share information necessary to provide our services with:

• Payment providers handling transactions.
• Courier and logistics partners delivering orders.
• Ecommerce platform, hosting, and technical service providers.
• Communication providers supporting order updates and customer service.
• Professional advisers or authorities where disclosure is legally required or necessary to protect rights and investigate fraud.

If analytics or marketing services are used, the relevant processing is subject to applicable notice and consent requirements.

4. Payment Information

Online payments are handled through the payment options available at checkout. Payment providers process information under their own privacy policies.

Please do not send complete card details, passwords, PINs, or one-time passwords by email, phone, or customer support messages.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support shopping carts, login sessions, preferences, and website security.

Where optional analytics or advertising technologies are used, we obtain consent where required. You can manage cookies through your browser settings and any cookie controls provided on our website.

Disabling essential cookies may affect checkout and other website features.

6. Promotional Communications

Where you subscribe to promotional updates, we may contact you about collections, offers, and store news.

You can withdraw your marketing consent by using an available unsubscribe option or emailing nrajmrd1@gmail.com.

You may still receive essential communications concerning orders, payments, deliveries, or support requests.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including completing orders, resolving disputes, and meeting accounting, tax, or other legal requirements.

Retention periods vary according to the information and its purpose. When information is no longer required, we take steps to delete or anonymise it.

8. Information Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

No online transmission or storage system is completely secure. Please protect your account credentials and notify us if you suspect unauthorised activity.

9. Your Privacy Choices

You may contact us to request:

• Access to information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of information that is no longer required.
• Withdrawal of consent where processing relies on consent.
• Removal from promotional mailing lists.

We handle requests subject to applicable law and any lawful retention requirements. We may need to verify your identity before acting on a request.

Withdrawing consent may affect services that depend on the relevant information.

10. Children’s Privacy

Although we sell kidswear, toys, and games, our website’s accounts and checkout are intended for adults.

We do not knowingly collect personal information directly from children under 18. Parents or guardians should make purchases on their behalf.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

11. Third-Party Links

Our website may contain links to external websites or services. Their collection and use of personal information are governed by their own privacy policies.

Please review those policies before sharing information with them.

12. Processing in Other Locations

Our service providers may store or process information in locations outside your state or country. Where this occurs, we take steps required by applicable law to protect the information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or applicable requirements.

The latest version will be published on this page with an updated date. We will provide additional notice or request consent where required.

14. Contact Us

For privacy questions, requests, or complaints, contact:

Tansree Fashions
Email: nrajmrd1@gmail.com
Phone: +91 866 750 8940

Address:
11/639 Ramaya Nagar
Kolathuvanchery
Chennai – 60012
India

Please describe your request clearly and include only the information needed for us to respond.